FAQs

 

What types of products do you offer?

Our store specializes in a unique selection of handcrafted Irish-themed products. This includes beautifully designed quilts and stylish tumblers that celebrate Irish culture, ensuring that each item reflects quality and creativity.

How can I ensure the quality of your products?

We prioritize quality in our handcrafted items. Each product, such as our Irish Celtic Protection Tree of Life Quilt and Irish Saint Patrick's Day Shamrock Tumbler, is made with attention to detail and high-quality materials, ensuring both functionality and a touch of tradition.

What is your return policy?

We have a 30-day return policy. To be eligible for a return, items must be in the same condition as received, unworn or unused, with tags, and in original packaging. A receipt or proof of purchase is also required. For more details, please refer to our return policy section.

How long does shipping take?

Shipping times vary based on the product and destination. Generally, processing time is 3-5 business days, followed by shipping times that range from 10-15 days. Total delivery time can be approximately 13-18 business days. Please note that delays may occur due to factors such as peak seasons or COVID-19 regulations.

Do you offer international shipping?

Yes, we ship worldwide. Shipping costs and times may vary based on the destination and the number of items purchased. You can calculate your exact shipping charges during the checkout process.

Can I exchange an item?

The fastest way to exchange an item is to return the original item and, once the return is accepted, make a separate purchase for the new item. Please refer to our return policy for more details on the return process.

What should I do if my item arrives damaged?

If your item is defective or damaged upon arrival, please inspect it immediately and contact us. We will evaluate the issue and work to resolve it promptly. It is important to report any issues as soon as possible to ensure a satisfactory resolution.

Are there any items that cannot be returned?

Certain items, such as perishable goods, custom products, and personal care items, cannot be returned. Additionally, we do not accept returns on sale items or gift cards. If you have questions about a specific item, please contact us for clarification.